General questions
We have three options available: PayPal, Credit Card (managed through the redsys platform) and Bank Transfer. If you use the third option, you will need to send us a proof of payment so we can start manufacturing your order.
Don’t worry, they are all equally valid and secure on our website.
In addition, we have the possibility to split your order through Aplázame’s payment method, for which you need to have Spanish ID (for the moment! We are working to get this same method for all our customers worldwide.
If you need the invoice of your order just send us an email to ventas@fhygge.com with the fiscal data, and we will send it to you very fast.
You can make changes in the shipping data or items as long as the order has not been shipped. To do so, please write us as soon as possible to ventas@fhygge.com so we can help you.
Currently our way of selling is through the web. We have artisan workshops where our products are made.
We know that you love discounts, so to benefit from them you just have to sign up for our newsletter and also through our Instagram @fhygge_ we do sweepstakes and we also announce Flash discounts. So you know what you have to do!
The answer is yes, if you want to choose to use our products in your projects or you are a store that wants to have them, contact us at ventas@fhygge.com and we will send you a personalized discount code for you to use and place your orders.
About products
In this world there are a lot of wall types, it is difficult to know which screws and wall plugs will fit your wall and that is why we do not include them. We are sure that your local hardware store will be able to advise you on how to buy the perfect screws and wall plugs.
Each piece is handmade with materials such as wood, fabrics, natural fibers, plants preserved by craftsmanship and nature of each material the product has its own characteristics and may have differences to the product of the photo. Your piece will be unique and irreplaceable!
The colors may vary from the photo because on each monitor the brightness and saturation that you have set may affect how you are seeing it.
Here are some characteristics of each product:
RUGS/CUSHIONS: They are hand-woven, so there may be differences in shapes, thicknesses, patterns and sizes of a manual manufacture.
* The colors of the carpets will be perceived differently, depending on the angle of vision.
Wood products: We use recycled wood and sometimes new solid wood so each product we use may have differences in the grain of the wood itself and its nature.
Preserved: Each preserved we make is different since each plant is unique.